Pre-order terms & refund policy

Plain-English terms for reserving a 7-CUBE™ Signature Series 1000 set.

The short version

You pay today to reserve one of the first 1,000 numbered sets.
Full refund any time before your set ships. Just email us.
Free shipping anywhere in the US. Estimated delivery: May 2027.
If the ship date changes, we'll tell you, and you can still cancel for a full refund.

What you're reserving

The Signature Series 1000 set ($199) includes seven glowing silicone cubes, the Bank & Roll tokens, the Playbook, a velvet pouch and the Signature Travel Case with strap. Optional add-ons at checkout: the Official Table Mat ($39) and the Cleaning Kit ($12.95). Signature Series 1000 sets are numbered 1 to 1,000 and assigned in the order reservations are placed.

Payment

Your card is charged in full when you reserve, through Stripe's secure checkout. 7-CUBE™ pre-orders are sold and processed by BrightFish AI LLC, so that name may appear on your checkout page and card statement alongside "7-CUBE".

Delivery

Our target delivery date is May 2027. The first production run is planned for right after the factories reopen from Chinese New Year in February 2027. We'll email you production updates along the way. If we expect your set to ship later than the date we've given you, we'll email you the new estimate before the original date passes, and you can choose to wait or cancel for a full refund.

Refunds and cancellations

Before shipping: cancel any time for a full refund of everything you paid, including add-ons. Email john@7cube.world with the email address you used at checkout.
Refunds go back to your original payment method. We process them within 5 business days; your bank may take another 5 to 10 days to show it.
If we can't deliver: if for any reason we can't produce and ship your set, you get a full refund.
After delivery: if your set arrives damaged or defective, email us within 30 days with a photo and we'll replace the affected items at no cost.

Shipping

Shipping is free to any US address, including APO/FPO. We're not shipping outside the US yet. Make sure your shipping address is current; if you move before May 2027, email us your new address.

Product images

Some images on our site are product renders made before final production. The finished set may differ slightly in color, glow or finish. If a change would meaningfully alter what you ordered, we'll tell you before shipping, and you can cancel for a full refund.

Questions

Email john@7cube.world. A real person, the founder, reads every message.